Welcome to the Pooch Scoopers FAQ page!
We understand that keeping your outdoor spaces clean and fresh is important. However, so is having all the information you need about our services. Whether you’re wondering how our poo-scooping process works or what areas we cover. From how often we visit to the extra add-ons we offer. You’ll find answers to our most frequently asked questions right here.
At Pooch Scoopers, we’re all about making pet ownership easier, cleaner, and stress-free. So let us scoop the dog poo so you don’t have to!
What do Pooch Scoopers do?
We take care of the one job nobody really wants to do … picking up dog poo!
Whether you need a weekly, fortnightly, or one-off garden clean, we visit your home, remove all dog waste, and leave your outdoor space fresh, hygienic, and safe for your family and pets. We’ll scoop the waste responsibly so you don’t have to lift a finger (or a poo bag).
Are you insured?
Yes! Pooch Scoopers is fully insured for your peace of mind.
Our public liability insurance covers us while working on your property, so you’re completely protected in the unlikely event of any accidental damage or incident. We take professionalism seriously; being insured shows our commitment to doing things properly and keeping both you and your pets safe.
How often do you scoop the poo?
We offer weekly, fortnightly and one-time scoops to suit your needs and budget. Whether you want regular maintenance or a one-time clean-up, we’ll scoop the poo so you don’t have to!
Do I need to be home during service?
No! That’s the great thing about our service; as long as there’s access to your garden and any gates are unlocked, we can come in and scoop without you needing to be home.
Do you scoop in bad weather?
We scoop the dog poo rain or shine! However, if weather conditions become dangerous for our team (such as severe storms), we’ll reschedule your service for the next available and convenient date. Your safety and ours come first.
Do you offer sanitisation?
Yes, and it does far more than just mask smells! 🌿
We use a professional-grade, eco-friendly sanitising spray that’s 100% safe for pets, children, and grass, but tough on harmful bacteria and viruses. It helps protect you, your family, and your pets from nasty bugs such as:
E. coli / Parvovirus (which can be dangerous to dogs) / Norovirus (a common cause of sickness in humans) / Salmonella /Campylobacter, and other bacteria that thrive in pet waste.
Our sanitiser kills 99.9% of germs, neutralises odours, and dries quickly, leaving no damage to grass and no risk to paws or little hands.
Which areas do you service?
We service Alderholt, Ashley Cross, Barton-on-Sea, Bear Cross, Bere Regis, Blandford Forum, Blashford, Boscombe, Bournemouth, Branksome Park, Bransgore, Canford Bottom, Canford Cliffs, Canford Heath, Canford Magna, Charmnister, Christchurch, Corfe Mullen, East Morden, Ferndown, Fordingbridge, Hamworthy, Milford on Sea, Morden, Moordown, Mudeford and Stanpit. New Milton, Parkstone, Poole, Ringwood, Sandbanks, Sandford, Southbourne, Throop, Verwood, Wallisdown, Wareham, West Moors, West Parley, Wimborne and Winton.
Whether you’re located in the heart of Dorset or in one of its beautiful neighbouring towns, Pooch Scoopers is here to help keep your outdoor spaces clean and dog-friendly.
We service other areas of Dorset, so if you don’t see your location listed, don’t worry; feel free to contact us!
How much does Pooch Scoopers charge?
The prices depend on how often you’d like the service, how many dogs you have and the size of your garden. Our weekly visits start at £13, then our fortnightly service starts at £22, and finally, a one-time clean starts at £55.
Can my dog(s) be out while you service?
For everyone’s safety, we kindly ask that your dog be kept indoors or securely away while we’re scooping. Even the sweetest pups can get protective when a stranger enters their garden, and we never want to cause them (or our team) any stress. It’s all about keeping your dogs safe, calm, and happy and making sure we can work efficiently and carefully in your space.
How do I pay for the service?
You can pay by bank transfer or cash, whatever’s easiest.
Most of our regular customers set up a simple recurring payment after each visit, so you never have to think about it.
What if I get a new dog(s)?
Congratulations! 🎉 Just let us know, and we’ll adjust your service plan to match the new pup count. We can easily update your visit frequency or quote to ensure everything remains fair and consistent.
Do you take waste away?
Not at the moment, but don’t worry, we’ll ensure it’s handled safely and hygienically. All waste is double-bagged in thick, leak-proof bags and placed securely in your black household bin for collection.